OpenAI’s ChatGPT Enterprise service encrypts corporate conversations

OpenAI launched ChatGPT Enterprise today, the business-focused subscription it teased in April. The company says it won’t train its AI models on any business data or conversations under the new plan. “Our models don’t learn from your usage,” the company wrote in an announcement blog post about the enterprise features. In addition, the new plan encrypts business chats (in transit and at rest) and is SOC 2 compliant. OpenAI says companies including Block, Canva, Carlyle, The Estée Lauder Companies, PwC and Zapier have already tested ChatGPT Enterprise.

ChatGPT Enterprise provides two times faster access to GPT-4 (the same model from ChatGPT Pro) but without usage caps — and with a boosted 32,000-token context, letting the AI model process up to four times the input / output text as the $20-per-month Pro tier. The business-focused plan also includes unlimited access to advanced data analysis (previously called Code Interpreter), allowing teams to quickly analyze enormous swaths of data.

The business subscription gives companies an admin console, allowing for bulk management of employee use. This includes the ability to create shared chat templates for teams that share common workflows. It also offers enterprises free credits for OpenAI’s API, which can be used for custom chatbots and other tailored AI-generated text. Business customers will also receive an analytics dashboard for “usage insights” within their organizations.

With today’s launch focusing on large corporations, OpenAI says a version for smaller businesses will arrive at some point in the future. COO Brian Lightcap told CNBC today that starting with more robust enterprise customers “gives us a little bit more of a way to engage with teams in a hands-on way and understand what the deployment motion looks like before we fully open it up.” The company isn’t announcing pricing publicly, but businesses can contact OpenAI to learn about their options and tailor a custom plan. Lightcap told CNBC that pricing “will depend, for us, on every company’s use cases and size.”